Shipping Policy
Handling Time:
For the products in stock, our warehouse’s normal handling time is 1 working day.
For the orders confirmed and paid before 11:00 am (Melbourne Time), the shipment will be arranged on the same day, or the shipment will be arranged on the next day.
Ship Australia Wide:
We offer the local freight service to Australia nationwide. For most metro areas, the shipping cost will be automatically added and it will be included in the total price at the checkout.
If you are from remote areas or the countries’ sides, after the order is reviewed and confirmed, one of our sales team will contact you if there is any extra freight cost that may occur.
Shipping Estimate Time of Arrival within Australia:
All the orders normally will be shipped using Australia Post and/or Courier/Freight Company for the local delivery.
(To check your order ETA during COVID please contact us)
- VIC: 2-3 Working days
- NSW(ACT): 2-3 Working days
- SA: 2-3 Working days
- TAS: 3-5 Working days
- QLD: 3-6 Working days
- WA: 5-8 Working days
- NT: 6-9 Working days
Pick-Up/Click and Collect order:
Our warehouse is located at 19 Hamersley Drive, Clyde North VIC 3978.
Ship Overseas/International order:
International orders take at least 2 – 4 weeks for Air Mail delivery (on rare occasions, international delivery can take up to 12 weeks).
International order please note that you’ll be responsible for any import duties, taxes or other import related costs for the destination country.
